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Letters by Sector: Service

If you’re looking to start a career in the service industry, you need a cover letter that is specifically tailored towards the job listing in question. A customer service role requires you to help people, let your cover letter showcase your skills and expertise that align to that taks. Hook your hiring manager's attention with your qualifications and passion for customer service. 

Highlight the right experiences. You're trying not only to get the hiring manager's attention but indicate that you understand what is required for the role. Let those experiences naturally flow out by telling a story. Tell them what brought you to apply for their company. Pick stories from your life that perfectly showcase your skills and abilities in the customer service industry. Just keep them short and straight to the point.

Continue on the personal route by adding testimonials from previous employers, managers or co-workers.  A seamless way to integrate a positive quote from a previous manager or client is to use it as evidence of your passion for your area of expertise. Don’t afraid to use your connections! This will show how good you are working with people.