FAQ 👀

Here, the MYCVFACTORY team answers all your questions!


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Who is MyCVFactory for?

MYCVFACTORY is for anyone looking for a job, considering a career change, or simply wanting to update their CV to keep it current!

Do you provide editable versions of CVs and cover letters?

Of course! We deliver a PowerPoint version because it's much more intuitive than Word, and we prefer this software for its endless possibilities.

Why should I have my CV and cover letters done by MyCVFactory consultants?

Our consultants know how to highlight your background and skills with one clear goal: helping you land interviews and secure a job!
If you choose the custom offer, MyCVFactory has designed a simple process: you fill out a professional assessment in the form of a questionnaire, and we take care of the rest!

What is the process to get my CV?

If you choose to order a custom CV, simply place your order online and our recruitment experts will contact you as soon as possible to collect the information needed to create your CV.

Can I cancel an order?

Any confirmed order on the website constitutes an irrevocable acceptance by the customer towards MyCVFactory, which can only be contested within the limits set forth in the "General Terms and Conditions of Sale."
By confirming the order, the customer expressly authorizes the service to begin and waives their right of withdrawal, as the service execution starts before the withdrawal period expires, in accordance with Article L121-20-2 of the French Consumer Code.
Therefore, you cannot cancel an order.
Additionally, payment to MYCVFACTORY triggers the start of service delivery. In case of a payment authorization refusal by officially accredited institutions, you will be notified by email that your order has been canceled and services will not be delivered.
MYCVFACTORY reserves the right to cancel or refuse any order from a customer with whom there is an existing dispute regarding the payment of a previous order.

What should I do if I'm not satisfied with the service?

Get in touch with us on this page. We'll work together to find solutions—our goal is to never leave you unsatisfied.